At Sleek Infosolutions, we're confident in the quality of the packages we sell and the work that we put into getting them ready for you. If our team unable to deliver you design draft as per your need, we will give you back your money. We offer a 100% money-back guarantee within 30 days of payment on package.
That guarantee helps inspire us to do the best possible web design work while providing our customers with a great sense of comfort and security. Over 99% of our customers are more than satisfied with the web designs we design.
If you aren't happy with the design itself or if you aren't happy with the design process, you simply need to advise us of that fact during the development of your web design. We will work and revise till you are 100% satisfied. Or else, if you opt to exercise your rights under the guarantee, we will refund your money with NO Administrative Charges deducted whatsoever. It's that simple. There are a few exceptions, and although it is very unlikely you will want to make use of our guarantee policy, you should understand those rare conditions under which we can't provide a refund:
If you have already confirmed or approved the acceptance of a design, we cannot provide a refund. Your approval represents an acceptance of the final project and serves as an implicit statement of satisfaction.
If you have failed to communicate with us for more than 30 days, any refunds will be at the discretion of Sleek management. If the company for whom the design was performed should close, change its name, or undergo other alterations rendering a design ill fitting, we cannot issue a refund.
If you purchased a "Special Offer" that does not constitute one of our standard packages as advertised. Once you have taken final delivery.
Other Web Design companies may claim to offer a guarantee, but they offer only fine print riddled with loopholes and hidden fees. Our policy is straightforward. If you aren't happy, just tell us during the design process and we will take care of you.
Our liability is limited to the payment received from you against the project. In case you cancel a project we will have the right to sell or use the designs shown to you as we may deem fit.
We pride ourselves on getting things right. That doesn't mean we're perfect, but when we make mistakes we fix them. If you're not happy with your product get in touch with us and we'll either provide you with a service credit or give you your money back. It's your choice.
You simply need to contact our Support Team and describing the problem as accurately as possible. We will get back to you with what we think might help fix your problem. If we can't get it working together, you will get your money back.
We're humans here, so there's no hard numbers. If it seems like you're exploiting us, we'll let you know and tell you that this will be your final refund offer from us.
Should the Customer receive a refund, Customer acknowledges that it will have no right (express or implied) to use any Basic concept or other work product, content, or media, nor any ownership interest in or to the same. The Copyright remains with us and you are NOT allowed to use our designs even as design reference.
Approach us as your development partner